Patient Information
Initial treatment
Please bring the following items to your first appointment:
Physiotherapy, Occupational Therapy, Therapeutic Massage, Lymphatic Drainage, Osteopathy:
- A prescription from your general practitioner or specialist (to receive a home visit fee refund, “home visit” must be specifically mentioned).
- Current medical reports (X-rays, MRI, CT scans, medical letters, operation reports, etc.).
- Comfortable clothing (depending on your complaints, especially for Shiatsu).
Privately paid physician:
Please bring any existing prior medical reports.
Treatment costs
The respective treatment costs must be paid directly after the therapy or doctor’s visit. You can find the costs under “Prices.” Alternatively, we would be happy to provide this information over the phone, via email, or before the treatment series.
Reimbursement from public Health Insurance and Private Supplementary Insurance
Therapy:
Your health insurance will cover part of the treatment costs, provided that the prescription has been approved by the chief physician before the start of treatment. If you would like, we can assist you with the approval process. The amount of reimbursement depends on the specific rates of your health insurance.
Privately paid Physicians:
You must submit the private physician invoice to your health insurance for partial reimbursement. The reimbursement is 80% of the amount that a contracted partner would receive for the same treatment (note: not 80% of the invoice amount).
Supplementary Insurance:
If you have private supplementary insurance, further reimbursements may be possible depending on the extent of your coverage. (Note: You should submit the invoice to your health insurance first and only after that to your private supplementary insurance. Otherwise, you will typically only receive a maximum of 80% reimbursement.)
Billing
After completing the treatment series, you will receive a collective invoice or a fee note after the doctor’s visit, along with a submission form for reimbursement from your respective health insurance, if you wish.
Feldenkrais®
Please come in comfortable clothing or bring comfortable clothes to change into.
Costs for Feldenkrais® are not covered by Austrian health insurance. Some supplementary insurances may partially cover the costs. Please inquire with your insurance company.
I am a certified provider for the health voucher from the SVS.
Invoices are exempt from VAT according to § 6 (1) Z 27 UStG.